Privacy Policy

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1. Introduction

Pulse Check Rehab and Performance LLC
Last Updated: October 15, 2026

Pulse Check Rehab and Performance LLC (“Pulse Check,” “we,” “us,” or “our”) operates a rehabilitation, physical therapy, strength and conditioning, and wellness facility at 10721 Plano Rd, Suite 100, Dallas, TX 75238, and the website www.pulsecheckrp.com (the “Site”). This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our Site, communicate with us, schedule services, or use our programs.

By using our Site or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect personal and non-personal information when you interact with our Site or clinic:

  • Name
  • Email address
  • Telephone number
  • Date of birth
  • Appointment and scheduling information
  • Service requests and program interest
  • Health and fitness intake information, such as injury history, goals, and training background
  • Customer support communications
  • Payment information necessary to complete transactions (full payment card details are not stored by us)

 

Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Referring websites
  • Session duration
  • General geographic location derived from IP address
  • Cookie and analytics information

3. Cookies and Analytics

We use the information we collect to:

4. How We Use Information

We use information we collect to:

  • Schedule and manage appointments and consultations
  • Provide physical therapy, strength and conditioning, boxing, and wellness services
  • Develop and adjust personalized training and rehabilitation programs
  • Communicate with clients regarding appointments, programs, and billing
  • Process payments
  • Respond to inquiries
  • Improve our Site and services
  • Maintain business records
  • Comply with legal obligations

5. Health Information

Information you share about your health, injuries, symptoms, or treatment in connection with physical therapy or clinical care may be considered protected health information. When it is, it is governed by the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which we provide at your first visit. If this Privacy Policy conflicts with that notice regarding health information, the Notice of Privacy Practices controls.

Information shared through the Site, such as contact forms or general inquiries, is handled under this Privacy Policy.

6. SMS Communications and Consent

If you provide your mobile telephone number and expressly consent to receive text messages from us, you may receive:

  • Appointment reminders
  • Appointment confirmations
  • Program and service updates
  • Customer support messages

 

SMS Disclosures

  • Message frequency may vary.
  • Message and data rates may apply.
  • Reply STOP to opt out of future text messages.
  • Reply HELP for assistance.
  • Consent to receive SMS messages is not a condition of purchase or enrollment.

7. Mobile Information and SMS Data Protection

Pulse Check does not sell, rent, release, share, transfer, or otherwise disclose mobile phone numbers, SMS consent records, or text messaging opt-in data to third parties or affiliates for marketing or promotional purposes.

All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for marketing purposes.

We may use service providers that assist us in delivering text messages. Such providers may access information only as necessary to provide messaging services on our behalf and may not use it for their own marketing purposes.

8. How We Share Information

We may share information only in the following circumstances:

Service Providers

We may share information with vendors who provide services such as:

  • Website hosting
  • Appointment scheduling
  • Payment processing
  • Email delivery
  • SMS delivery platforms
  • Website analytics

 

These providers are authorized to use information only as necessary to perform services on our behalf.

Care Coordination

With your written authorization, or as otherwise permitted by law, we may share information with physicians, referring providers, or insurers involved in your care.

Legal Requirements

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights and property
  • Prevent fraud or abuse
  • Protect client safety

 

Business Transfers

In the event of a merger, acquisition, or sale of business assets, information may be transferred as part of the transaction, subject to applicable privacy obligations.

We do not sell personal information to third parties.

9. Training and Program Records

To provide consistent service, we may retain:

  • Assessment results and performance measurements
  • Program histories and training notes
  • Progress records
  • Injury and rehabilitation history you have shared with us

These records help us serve returning clients more effectively. You may request deletion of these records by contacting us, subject to our legal record-keeping obligations.

10. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide services
  • Maintain client records
  • Satisfy legal, tax, accounting, or regulatory obligations
  • Resolve disputes

When information is no longer needed, it is securely deleted or anonymized where appropriate.

11. Your Privacy Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information where permitted by law
  • Opt out of marketing communications
  • Withdraw SMS consent at any time by replying STOP

Requests involving protected health information are handled under our Notice of Privacy Practices. We will respond to other requests in accordance with applicable law.

12. Children’s Privacy

Our Site and services are intended for adults and are not directed toward children under 13 years of age. Minors may participate in programs only with the involvement of a parent or legal guardian, who consents to the collection of information on the minor’s behalf.

We do not knowingly collect personal information from children under 13 through our Site.

13. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission or storage can be guaranteed to be completely secure.

14. Third-Party Websites

Our Site may contain links to third-party websites, including:

  • Instagram
  • LinkedIn
  • Google Maps

We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies separately.

15. Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. Any updates will be posted on this page along with a revised “Last Updated” date.

Continued use of our Site or services after changes are posted constitutes acceptance of those changes.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Pulse Check Rehab and Performance LLC
Email: info@coachstandpt.org
Phone: (214) 506-8590
10721 Plano Rd, Suite 100
Dallas, TX 75238